Privacy policy. What we collect and why.

We collect what you give us and a small amount of usage data:

• Name, email address and phone number, when you send a message, request a quote or an installer, or create an account.
• Shipping address and the items on an order, when you place one.
• Product interests, room details and the messages you send us.
• Basic usage data, such as the pages visited and how the site is used.

We use this information to:

• Answer your questions and recommend equipment.
• Prepare quotes, review orders and fulfill them.
• Improve the website and our service.
• Follow up about a request or an order you started with us.

No card is charged on this site. A person reviews each order, confirms the total, and sends an invoice with the payment options. Payment details are handled through that invoice, not stored by this website.

Our application connects with Facebook to manage our business pages and respond to customer inquiries. When you interact with our Facebook pages, Facebook's own privacy policy applies to that data. We only access page-level data (posts, comments and messages) needed to operate our business pages.

We do not sell, trade or rent your personal information. We share it with service providers who help us run the website and the business, such as hosting, the carriers that bring your order, and analytics, and only as needed to provide our service.

If you accept cookies, the Meta Pixel also sends events to Meta as you use the site: pages viewed, searches, items added to the cart, quotes requested and checkouts started. Meta uses them to measure and target advertising. Declining in the cookie banner stops it, and nothing is sent before you choose.

The site uses a cookie to keep you signed in and your browser's storage to remember your cart. Measurement tools (Meta Pixel and Microsoft Clarity) load only if you accept them in the cookie banner; if you decline, they do not load.

The site also counts its own page views, which pages are opened and from where a visitor arrived, without a cookie. With each view it keeps only a shortened network address, never your full IP address, so it can count distinct visitors without identifying anyone.

You can also control cookies through your browser settings.

We keep your information only as long as we need it for the purposes above. You can ask us to delete it at any time: email tlc65711@yahoo.com or call (417) 812-0015.

Questions about this policy: email tlc65711@yahoo.com or call (417) 812-0015, Monday to Friday, 8 AM to 5 PM Central.